Koupon.ai Frequently Asked Questions
Find official answers to common questions about Koupon.ai. This FAQ page covers product usage, safety and privacy, accounts, and rewards to help you shop with confidence.
General
What is Koupon?
Koupon is an authentic promo code and deal platform, available on the Koupon website and the free Koupon app for iOS and Android. It provides verified promo codes and real deals for platforms like Amazon, Woot!, and major retailers.
Is Koupon free?
Yes. Koupon is 100% free for users. Koupon participates in affiliate programs with major retailers and may earn a commission from qualified purchases. This does not affect the price you pay and allows us to keep the service free.
Is Koupon safe to use?
Yes. Koupon is completely safe to use.
- We do not collect or store payment information.
- We do not process or handle transactions.
- All purchases happen directly on the retailer's website.
Does Koupon have any data privacy issues?
Koupon only collects limited usage data to improve product performance and user experience. We do not sell personal data and do not collect sensitive information such as payment details. For full transparency, please refer to our Privacy Policy.
What regions does Koupon.ai support?
Koupon.ai currently supports the United States only. The Koupon app is also available for download in the U.S. App Store and Google Play only. We plan to expand to additional countries in the future—stay tuned.
How it works
How do I find deals on Koupon?
You can browse deals directly on the Koupon website or app. Deals are organized by retailer, brand, category, and discount key, and are also featured in curated themed collections such as Christmas decor or back-to-school essentials. You can also use search to quickly find specific products, brands, or promo codes and discover real savings.
How do I find promo codes on Koupon?
Promo codes on Koupon are clearly labeled with a Promo Code tag, making them easy to identify while browsing deals. You can also use filters to find deals that include promo codes.
Does Koupon offer exclusive promo codes?
Yes. Some merchants offer exclusive promo codes through Koupon to promote their products. These exclusive codes are only available on Koupon and are clearly labeled with an Exclusive tag.
How does code verification work?
Koupon automatically tests and verifies promo codes. Users can also manually check a code's validity using the built-in code verification feature.
How do I save deals or promo codes?
You can save deals or promo codes by tapping the heart icon on a deal card or product detail page. All your saved deals can be found later in your account under Saved Deals.
How do I report an expired or invalid deal?
If you find a deal or promo code that no longer works, you can report it by tapping the Report issue button on the product detail page. Your feedback helps keep deals accurate and trustworthy for everyone. Valid reports may earn reward points that can be used for freebies. Rewards are available to app users only.
How can I partner with Koupon.ai?
If you are a seller or merchant interested in partnering with Koupon.ai, there are two ways to get in touch:
- To list a deal or promo code on Koupon.ai, please fill out our application form at business.koupon.ai/application-form.
- For other partnership opportunities, please email us at contact@koupon.ai.
Amazon promo codes
What are Amazon promo codes?
Amazon promo codes are discount codes provided by sellers on Amazon that apply to specific eligible products. When entered at checkout, these codes reduce the price of the qualifying item. Promo codes may offer a percentage discount or a fixed dollar amount off.
Why should I look for Amazon promo codes on Koupon?
Unlike traditional coupon sites, Koupon.ai focuses on real, valid Amazon promo codes. Codes are regularly checked to help reduce expired or misleading offers. Some sellers also provide exclusive promo codes for Koupon users. These offers are marked with an Exclusive tag.
How do I use an Amazon promo code from Koupon?
Koupon includes clear instructions on how to apply promo codes at checkout on Amazon. These instructions can be found on the product detail page for items that include a promo code. For a step-by-step walkthrough, please visit: How to use promo codes on Amazon.
What if the code is not working?
Amazon promo codes can change at any time based on seller settings. A code may stop working if it has expired, reached its usage limit, or is no longer eligible for the item.
Applying promo codes on Amazon can sometimes be tricky. If you're unsure whether the code was applied correctly, you can refer to our step-by-step guide on how to use Amazon promo codes or reach out to our team for help.
You can also report the issue directly on the product detail page using the Report Issue button. Valid reports help keep deals accurate and may earn reward points for app users.
Account
Do I need an account to use Koupon.ai?
No account is required to browse deals or view promo codes. However, creating an account unlocks additional features such as saving deals, earning rewards, and receiving personalized deal recommendations.
How do I manage email preferences?
You can manage or unsubscribe from email notifications directly through your account settings or via the unsubscribe link in our emails.
Can I change or update my email address?
Your email is used as a primary identifier for account security, rewards tracking, and fraud prevention. At the moment, Koupon.ai does not support changing or updating the email address associated with an account. If you'd like to use a different email address, you can create a new account with that email.
Can I delete my Koupon.ai account?
Yes. Users can request account deletion at any time. Once deleted, associated personal data will be removed in accordance with our Privacy Policy.
Rewards
Does Koupon.ai offer referrals?
Yes. Koupon.ai offers referral programs that allow users to invite friends and earn rewards. To participate, download the Koupon app and visit My Reward, where referral options and details are available.
How do I earn reward points?
You can earn points by using the app, engaging with deals, and participating in referral or reward activities.
How do I redeem rewards?
Accumulated points can be redeemed for freebies directly within the Koupon.ai app. Each freebie has its own point requirement, and available rewards are updated regularly. Download the app to see the latest freebies you can redeem.
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